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Noticeboard

Bank holiday: We are open Bank Holiday Friday 8th May  as normal. 

Medication Delivery for Patients 

If you are isolating under the current guidelines for Coronavirus and unable to come in and collect your medication contact one of our volunteers.  The link below takes you to a list of volunteers, their contact numbers and the areas they are covering. Please contact them directly to arrange delivery.

Contact List

Medical Certificate for Self-Isolation

Please see below a link to a template for a medical certificate for patients who are currently self-isolating. There is no need to contact the surgery - please download and complete as required.

Medical Certificate for Covid-19

Where to get Help and Support.
The Council for Voluntary Services (CVSU) and UDC has set up a dedicated service to identify those in need and to co-ordinate the volunteer help to support them.  If you need help or wish to offer your services, please contact CVSU:

communityresponse@uttlesford.gov.uk or tel: 03333 408 2118 (8am to 8pm Monday to Friday)

Corona Virus.  

Help us keep our more vulnerable patients safe, and our staff well so that they can continue to provide a service in Thaxted.  

From Monday March 23rd, NHS instructs that only patients who have booked appointments should proceed beyond the entrance lobby.  Call us. Don't drop in. 

Allow 5 days from ordering for medication collection, and call first to check it is ready.  When you arrive to collect, please give your name to the staff member at the door who may ask you to return in 15 to 30 minutes depending on how busy we are.    

This is hard for all of us, and we are diverting as many staff as possible to phones and medication collection, but please bear with us. Keeping our most vulnerable patients safe when they need to see a doctor or nurse has to be our priority. 

If you have a new but persistent cough OR fever OR loss of/ change in smell or taste please do NOT come into Thaxted Surgery.  Check https://111.nhs.uk/service/covid-19. and if it deteriorates ring 111.  

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.

For general information on Corona Virus see https://www.nhs.uk/conditions/coronavirus-covid-19/

Test Results

test_results6We provide diagnostic tests at the surgery, including ECG, blood pressure monitoring, Doppler tests for circulation, and spirometry. We also use services provided by the pathology lab at Addenbrookes. 

When a doctor orders laboratory tests, you will be asked to provide samples, and/or to make an appointment with a healthcare assistant who can take blood samples. 

Most pathology lab tests require up to three working days before the doctor gets and reviews the results. If there is any concern the doctor will contact you. If there is no concern, the doctor will annotate the notes so that receptionists can see that the results are normal.

If you don’t hear from the doctor after 3 or 4 days, you can call after 14:00. The receptionists can tell you what the doctor has written on your notes, or, if the doctor has not written on your notes, will send a message to the doctor who will call back.

Our policy is that the doctor who ordered the tests is best placed to discuss the results with the patient because they understand the context. In urgent cases, however, the receptionist may message a different doctor. 

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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