Noticeboard

Thaxted Surgery, along with all other surgeries in West Essex, will be closed for training on Tuesday, May 18 from 1230 pm, reopening at 8.00 am on Wednesday, May 19. Please call 111 for medical advice or 999 in an emergency.

Bank Holiday Monday 3rd May and 31st May

Thaxted Surgery will be closed on Monday May 3rd May and Monday 31st May. If you require medical advice please call 111 or 999 in an emergency.

Please see the link below for information regarding the COVID vaccination and blood clots. 

https://www.gov.uk/government/publications/covid-19-vaccination-and-blood-clotting/covid-19-vaccination-and-blood-clotting

Easter Weekend

Thaxted Surgery will be closed from Friday 2nd April to Monday 5th April inclusive for the Easter Bank Holiday weekend. If you require medical advice please call 111 or in case of emergencies 999.

COVID vaccinations - for up to date information on the vaccination campaign please see under Further Information.

Telephone Lines

We are aware of the frustration regarding the telephone lines and the difficulty getting through to the surgery. Unfortunately, we are unable to reinstate on line bookings until the guidance changes. In the meantime our phones are extremely busy and our receptionists are working as hard as they can answering the phones constantly. If your query is regarding prescriptions you can email into dispensary on weccg.f81131-dispensary@nhs.net. If your query is an admin one you can also email in on WECCG.f81131-reception@nhs.net. Thank you for understanding during these busy times.

COVID Scam

There have been a number of reports in the press about scammers trying to exploit fears about Covid-19 to extort money or steal bank details or other information.

The COVID-19 vaccine is free of charge on the NHS and is only available through your GP or authorised centres. We will never ask for:

  • your bank account or card details
  • your pin or banking password
  • copies of personal documents to prove your eligibility for a vaccine, such as your passport, driving licence, bills or pay slips

If you get a suspicious email or phone call, Report It

COVID Vaccines - for information please see p3 in Further Information Section

Repeat Medication - please don't telephone the surgery to order repeat medication. The Prescriptions tab at the top of the website has the details of how to order your repeat medication.

Face Coverings: In order to help keep patients and staff safe Thaxted Surgery asks that anyone coming into the surgery wears a face covering over their nose and mouth - this does not have to be a mask, a scarf or bandana can also be worn.

Attending the Surgery: Please only come into the surgery to attend a booked appointment or to collect medication, once you have been advised that it is ready. For all other enquiries please phone first.

In order to limit the number of people in the surgery at any one time and to maintain safe social distancing could all visitors to the surgery come alone if possible rather than accompanied by friends or family. Thank you

Please see below a link to a template for a medical certificate for patients who are currently self-isolating. There is no need to contact the surgery - please download and complete as required.

Medical Certificate for Covid-19

Where to get Help and Support.
The Council for Voluntary Services (CVSU) and UDC has set up a dedicated service to identify those in need and to co-ordinate the volunteer help to support them.  If you need help or wish to offer your services, please contact CVSU:

communityresponse@uttlesford.gov.uk or tel: 03333 408 2118 (8am to 8pm Monday to Friday)

Corona Virus.  

Help us keep our more vulnerable patients safe, and our staff well so that they can continue to provide a service in Thaxted.  

From Monday March 23rd, NHS instructs that only patients who have booked appointments should proceed beyond the entrance lobby.  Call us. Don't drop in. 

Allow 5 days from ordering for medication collection, and call first to check it is ready.  When you arrive to collect, please give your name to the staff member at the door who may ask you to return in 15 to 30 minutes depending on how busy we are.    

This is hard for all of us, and we are diverting as many staff as possible to phones and medication collection, but please bear with us. Keeping our most vulnerable patients safe when they need to see a doctor or nurse has to be our priority. 

If you have a new but persistent cough OR fever OR loss of/ change in smell or taste please do NOT come into Thaxted Surgery.  Check https://111.nhs.uk/service/covid-19. and if it deteriorates ring 111.  

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.

For general information on Corona Virus see https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS Carers Direct

Content Supplied by NHS Choices

Are You a Carer?

If you are please let us know - we may be able to help you

There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Contact Carers Direct

Telephone
0808 802 0202
Helpline Information
http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email
CarersDirect@nhschoices.nhs.uk
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Benefits for carers

    Directing carers to the benefits that can help them in their caring role

  • Benefits for the under-65s

    Advice and information on helping the person you look after get the benefits that they are entitled to.

    Benefits for the over-65s

    Advice and information on financial support for older people with a disability or illness.

  • Carer's Assement

    How your benefits maybe affected after the death of the person you look after and what happens to their benefits

  • Other benefits

    Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website