Noticeboard

Thaxted Surgery, along with all other surgeries in West Essex, will be closed for training on Tuesday, May 18 from 1230 pm, reopening at 8.00 am on Wednesday, May 19. Please call 111 for medical advice or 999 in an emergency.

Bank Holiday Monday 3rd May and 31st May

Thaxted Surgery will be closed on Monday May 3rd May and Monday 31st May. If you require medical advice please call 111 or 999 in an emergency.

Please see the link below for information regarding the COVID vaccination and blood clots. 

https://www.gov.uk/government/publications/covid-19-vaccination-and-blood-clotting/covid-19-vaccination-and-blood-clotting

Easter Weekend

Thaxted Surgery will be closed from Friday 2nd April to Monday 5th April inclusive for the Easter Bank Holiday weekend. If you require medical advice please call 111 or in case of emergencies 999.

COVID vaccinations - for up to date information on the vaccination campaign please see under Further Information.

Telephone Lines

We are aware of the frustration regarding the telephone lines and the difficulty getting through to the surgery. Unfortunately, we are unable to reinstate on line bookings until the guidance changes. In the meantime our phones are extremely busy and our receptionists are working as hard as they can answering the phones constantly. If your query is regarding prescriptions you can email into dispensary on weccg.f81131-dispensary@nhs.net. If your query is an admin one you can also email in on WECCG.f81131-reception@nhs.net. Thank you for understanding during these busy times.

COVID Scam

There have been a number of reports in the press about scammers trying to exploit fears about Covid-19 to extort money or steal bank details or other information.

The COVID-19 vaccine is free of charge on the NHS and is only available through your GP or authorised centres. We will never ask for:

  • your bank account or card details
  • your pin or banking password
  • copies of personal documents to prove your eligibility for a vaccine, such as your passport, driving licence, bills or pay slips

If you get a suspicious email or phone call, Report It

COVID Vaccines - for information please see p3 in Further Information Section

Repeat Medication - please don't telephone the surgery to order repeat medication. The Prescriptions tab at the top of the website has the details of how to order your repeat medication.

Face Coverings: In order to help keep patients and staff safe Thaxted Surgery asks that anyone coming into the surgery wears a face covering over their nose and mouth - this does not have to be a mask, a scarf or bandana can also be worn.

Attending the Surgery: Please only come into the surgery to attend a booked appointment or to collect medication, once you have been advised that it is ready. For all other enquiries please phone first.

In order to limit the number of people in the surgery at any one time and to maintain safe social distancing could all visitors to the surgery come alone if possible rather than accompanied by friends or family. Thank you

Please see below a link to a template for a medical certificate for patients who are currently self-isolating. There is no need to contact the surgery - please download and complete as required.

Medical Certificate for Covid-19

Where to get Help and Support.
The Council for Voluntary Services (CVSU) and UDC has set up a dedicated service to identify those in need and to co-ordinate the volunteer help to support them.  If you need help or wish to offer your services, please contact CVSU:

communityresponse@uttlesford.gov.uk or tel: 03333 408 2118 (8am to 8pm Monday to Friday)

Corona Virus.  

Help us keep our more vulnerable patients safe, and our staff well so that they can continue to provide a service in Thaxted.  

From Monday March 23rd, NHS instructs that only patients who have booked appointments should proceed beyond the entrance lobby.  Call us. Don't drop in. 

Allow 5 days from ordering for medication collection, and call first to check it is ready.  When you arrive to collect, please give your name to the staff member at the door who may ask you to return in 15 to 30 minutes depending on how busy we are.    

This is hard for all of us, and we are diverting as many staff as possible to phones and medication collection, but please bear with us. Keeping our most vulnerable patients safe when they need to see a doctor or nurse has to be our priority. 

If you have a new but persistent cough OR fever OR loss of/ change in smell or taste please do NOT come into Thaxted Surgery.  Check https://111.nhs.uk/service/covid-19. and if it deteriorates ring 111.  

Testing for Coronavirus

Testing is now open to any member of the public with COVID-19 symptoms by visiting nhs.uk/coronavirus or calling 119 to book a test.

For general information on Corona Virus see https://www.nhs.uk/conditions/coronavirus-covid-19/

Accessibility Statement

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. Any potential non-compliances are listed below.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. WCAG 2.1 criterion 1.3.1 (Info and Relationships).

Content not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube does not show audio descriptions as default. WCAG 2.1 criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website