Thaxted Surgery again rated best in West Essex - 2018 National Patient Survey. Thank you for your continued support and please bear with us through a difficult period of building.
Patients on long-term medication can order repeat prescriptions in the following ways:
PLEASE NOTE: repeat requests can only be for one month at a time - if you request medication for two or more months, please provide an explanation.
We do not normally take repeat requests over the phone for safety reasons .
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Whilst we try to cater for more urgent needs where we can, and will always accommodate medical urgency, please appreciate that we dispense to more than 100 patients per day and need 2 working days to be methodical and avoid mistakes.
Thaxted Surgery is a dispensing practice. We dispense new prescriptions issued in GP consultations immediately, and repeat prescriptions within 2 working days of ordering.
Unfortunately, for legal reasons, we are unable to dispense for patients who live within a mile of a privately owned pharmacy.
The dispensary is open and actively dispensing from 08:30 to 18:30 Monday to Friday.
Pre-ordered medication can be collected from 08:00 to 18:30 Monday to Friday from the reception desk and also during our Saturday surgery.
You can contact reception with enquiries about your medication by email, fax, or by phone after 11:00am. A receptionist will normally be able to answer queries about the status of your medication, and will pass your query on to a qualified dispenser when necessary.
We accept payment by credit and debit card, cheque or cash. We are unable to offer credit.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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