Planning Permission Granted
We are thrilled that planning permission has now been granted for our new extension. While there are still some practical obstacles to overcome, this is a major step forward towards realising an extension that will secure the future of GP services in the heart of Thaxted for the next generation at least. Thank you to our Patient Participation Group (PPG) and other patients whose comments and input were material in helping us achieve a design that works within a constrained situation, and whose support through the planning process was invaluable.
We remain sensitive to the impact on our neighbours and parking. In particular, we would like to reassure Thaxted residents that the extension is first and foremost to accommodate the patients and services we already offer, with only relatively modest growth predicted in patient numbers and staff numbers, in line with the growth of Thaxted itself.
We plan that building work will commence this summer, with completion next spring.
We are currently developing phasing plans so that we can continue to see our patients safely while the work is in progress. These will be displayed in the surgery as they develop, so please let us have your thoughts and ideas.
Starting in February 2018, Thaxted Surgery teamed with Saffron Walden, Newport and Steeple Bumpstead surgeries to employ a visiting paramedic, Vicky Bryning. Vicky can visit patients who are acutely unwell across the North Uttlesford area and often gets there earlier in the day than a GP could.
Housebound patients with an acute issue should continue to call the surgery to request a visit. The GPs will then brief Vicky if it is appropriate for her to go. Vicky will report back to your GP, who remains fully in the loop. In order to make it work effectively, we do ask that patients who think they might need a visit call us as early as possible in the day – and certainly before 10am.
This is a pilot project that will be extended if we can demonstrate that it is successful, so please let us have your feedback.
Physiotherapist Assessment in General Practice
The practice has been piloting physiotherapist assessments in the surgery since December 2017. Early indications are extremely positive. There are 20 minute appointments for assessment (not treatment) with our physiotherapist, Amanda Adams. Amanda can provide advice and exercises, prescribe pain killers if appropriate, and refer for investigations (X-ray/ultrasound/ blood tests/MRI/Nerve conduction), for physio treatment or to an orthopaedic consultant if appropriate. Appointments can be booked directly through reception at the surgery – but please book see a doctor first if there are any possible underlying medical issues such as rheumatoid arthritis.
Frailty Prevention Extended Reviews
For patients over 75 who may be beginning to experience the first signs of frailty, the practice now offers extended review appointments with Health Care Assistant followed by GP. The appointments are an opportunity to review a range of factors including:
- Vision and hearing
- Memory and mood
- History of falls and bone health
- Life style (smoking, alcohol, exercise)
- Social factors and Support network
The aim is to be more proactive, anticipate issues and hold frailty at bay for longer. Please call the surgery if you would like a review.
Over the Counter Medication
West Essex NHS is introducing a new policy to limit prescribing of medicines which are available over-the-counter for patients with minor and/or self-limiting conditions.
This does not include patients with diagnosed long-term conditions, where a treatment is needed on a long-term basis e.g. paracetamol for osteoarthritis. Similarly, clinicians will also prescribe where there are licensing restrictions on the over-the counter sale of a medicine, such as limitations on use in pregnancy or the use of steroid creams on the face.
We are preparing to implement this policy in Thaxted surgery over the next few months. Further details can be found on the West Essex Website, https://westessexccg.nhs.uk/your-health/medicines-optimisation/general-prescribing-guidance/over-the-counter-medication-otc
Thaxted Surgery participates in the National Diabetes Audit
Thaxted surgery participates in the National Diabetes Audit, an important and valuable ongoing research project. This involves sharing anonymous patient data. If you would like more information, or to opt out, please let us know.
Evening and Weekend Appointments in Saffron Walden Community Hospital
There are now GP and nurse surgeries in Saffron Walden Community Hospital and Dunmow clinic at weekends and in the evenings. These are in addition to our own Saturday surgeries, and can be booked through the surgery. A GP will see you, and with your consent, will have access to your medical records. Call us in Thaxted if you would like to make an appointment. For more details: www.weekendgpservice.net
On-line Access to Medical Records
We are able to offer on-line access to information from your medical record about medication, immunisations, allergies and documents. See our policy on our home page.
All patients now have a named GP
All patients now have a named GP. While, in practical terms, patients will still need to see other GPs depending on availability at the time, the named GP will have oversight of any on-going and longer-term health issues and plans, and should be requested for pre-booked appointments.
Currently, patients have been allocated to GPs on the basis of who they have tended to see in the past. The surgery is happy to alter this on request.
Friends and Family Test
We always welcome your feedback and suggestions. Please fill out our friends and family forms available on line or in our waiting room. OR use our suggestions box. OR call the practice manager and talk!
Our policy is to avoid antibiotics for minor infections
Most coughs, sore throats & ear aches get better without antibiotics. Antibiotics make little difference, and the more we use them, the more resistance.
- Have plenty of rest.
- Drink enough fluids to avoid feeling thirsty.
- Fever is a sign the body is fighting the infection and usually gets better by itself. Use paracetamol or ibuprofen if you or your child are uncomfortable as a result of a fever.
111 - when you need medical help fast but it`s not an emergency.
24 hours, 7 days a week, 365 days a year.